Redeeming points is as easy as earning them! Here's how to do it.

Redeeming points in the app

 After activating your “Wallet” in Darna app, you can select redeeming your points against Aldar Gift Card, Home maintenance discount vouchers, cashout to your link card(s), transfer to friend/family, donating to a charity and contributing to mangrove planting in UAE.

Note: “Cash out” option is only applicable on Visa cards only with a maximum amount of AED 2,000 daily

Redeeming points in LIVING (leasing & Khidmah home services only) and EDUCATION

To spend your points at Provis, Khidmah, or Aldar Academies you'll just need to:

1)      Open the App

2)      Select the category you want to spend at

3)      Add the value in AED you wish to spend

4)      Ask the cashier to enter their secret pin or call the respective call centre, and they'll complete the transaction over the phone for you

You'll then get a success screen showing how much you've redeemed in AED. The cashier will reduce your invoice by that amount.

Aldar Gift Card:

Redeeming your Darna points for Aldar gift card is easy. Simply follow these steps:

1.       Log in to the Darna app.

2.       Go to the 'Wallet' tab and select “Redeem” option to redeem your points.

3.       Choose the “Get Aldar Gift Card” and select “Redeem' 

4.       Enter the number of Darna points you wish to redeem. The equivalent of AED value for the selected points will be shown on the screen for your confirmation.  

5.       Upon completion of the redemption process a reference code will be generated.

6.       Approach any of the Customer Service desks in any of Aldar malls (Yas Mall, WTC in Abu Dhabi, Al Jimi Mall in Al Ain and Al Hamra Mall in Ras Al Khaimah) and share the code with the Aldar Customer Service agent.

7.       A customer service agent will take note of the reference number and provide you with the gift card for the load value after deducting the Aldar Gift Card fee of AED 15

Note: Card fee is AED 15.00, minimum redemption is AED 50.00 and maximum redemption is AED 36,000.

Annual cumulative limit of AED 36,000 only per customer applies.